Legal
Privacy Policy
Last updated: 2026-07
About this document
This Privacy Policy explains how Long Voyage Global Inc. handles the information you provide through lvg.x1000.ai. It is a standard template for a small business-to-business travel operator and is provided for general information only — it is not legal advice, and it is pending review by our counsel. If any part is later corrected, the updated version will appear here.
What we collect and why
When you submit an enquiry or booking request, we collect the details you choose to give us: your name and company, an email address, an optional phone or messaging contact, and your trip details (such as destination region, dates, group size, and requirements). We use this information only to respond to your enquiry, prepare a quotation, and coordinate the ground services you ask about. We do not require any information beyond what is needed to reply to you, and fields not marked as required may be left blank.
Where your information is stored
Enquiry data is kept on our own infrastructure and on services operated by Cloudflare, which helps host and protect this site. Access is limited to staff who need it to handle your request. We keep enquiry records only as long as needed to serve you and to meet ordinary business and record-keeping needs, then remove them.
Analytics — no personal profiling
We measure site traffic with Cloudflare Web Analytics, which is cookieless and does not build a profile of you across sites. We also keep a first-party, aggregate counter of page views and form submissions so we can see what is useful. These counts are totals only; they are not used to identify or track individual visitors. We do not use third-party advertising trackers.
We do not sell your data
We do not sell, rent, or trade your personal information, and we do not share it with advertisers. We share details with a third party only where it is necessary to deliver the service you asked for — for example, passing a pick-up name to a licensed carrier arranging your transport — or where the law requires it.
Your choices; access and deletion
You may ask us what information we hold about you, ask us to correct it, or ask us to delete it. Write to lvg@x1000.ai and we will act on your request within a reasonable time. If you are in mainland China or another region with specific data rules, you may have additional rights under local law; contact us and we will do our best to accommodate them.
Contact
Long Voyage Global Inc., incorporated in the Commonwealth of Massachusetts, USA. For any privacy question, email lvg@x1000.ai.
Questions about these policies? Email lvg@x1000.ai · Back to home